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Gemr 支援中心

聯絡我們
電子郵件:ctwu95@gmail.com
我們通常會在 2–3 個工作天內回覆。來信時,若能附上你的 iOS 版本與問題描述,將有助於我們協助你。

常見問題

Gemr 是什麼?

Gemr 是一款台股(上市/上櫃)投資情報 App,協助你理解「為什麼」,而不只是餵給你新聞。它提供收盤行情、資金輪動主題、個股分析與(Pro)法人觀點。

免費版和 Gemr Pro 有什麼差別?

免費版可搜尋全上市櫃、查看收盤行情、今日情報摘要與今日焦點、個股快照、資金輪動主題與近一季報酬、關係圖 1 層預覽,並可關注最多 3 檔(附情報卡:重要性與變化摘要)。Gemr Pro 解鎖管理層展望與法人觀點(僅上市股,資料來源為公司法說會)、完整因果分析與證據鏈、重要發展追蹤、完整關係圖、資金輪動近半年、無限關注清單與每日推播摘要。

訂閱方案與價格?

月付 NT$150 或年付 NT$1,650(年付相當於省 1 個月)。新訂閱者享 3 天免費試用。訂閱會自動續訂,可隨時於 App Store 取消。

如何取消訂閱?

在 iPhone 上開啟「設定」→ 點你的名字 →「訂閱項目」→ 選擇 Gemr → 取消訂閱。取消會在當期結束時生效。

我換了新手機,如何恢復我的 Pro?

用相同的 Apple ID 登入 App Store,開啟 Gemr 的升級頁面,點「恢復購買」即可。

資料多久更新一次?

行情為收盤後更新(非即時報價)。個股顯示「當日收盤價」或「最近收盤價」。新聞與來源以最近一個月內為主。若某項資料尚無可靠來源,我們選擇不顯示,而非顯示不確定的數字。

Gemr 會傳送提醒嗎?

每日推播摘要為 Gemr Pro 功能,會在你設定的時間提醒你查看關注標的當天的重要變化;提醒本身不含個別內容,實際變化請於 App 內查看。加入觀察股後可於「設定」開啟;Gemr 僅在你同意時才會請求通知權限,不會在啟動時主動索取。

如何重看開頭介紹?

開啟「設定」→「重新觀看介紹」即可再看一次。

Gemr 有主畫面小工具(Widget)嗎?

有,且為免費功能。你可以加入三種小工具:今日情報、觀察股變化、台股資金輪動,皆有小、中兩種尺寸。小工具只顯示 App 在你裝置本機整理好的精簡摘要(不含即時報價,本身也不會連網),點一下即可進入對應頁面。加入方式:長按主畫面 →「+」→ 搜尋 Gemr。註:每日推播摘要屬 Gemr Pro,與免費的小工具不同。

我的關注清單會在裝置之間同步嗎?

會。若你已登入 iCloud,你的關注清單、已儲存項目、已讀狀態與外觀偏好會透過 iCloud 在你的 Apple 裝置之間自動同步,重新安裝或更換手機後也會還原——全程不需註冊或登入。這些資料保存在你自己的 iCloud,我們無法讀取;若未登入 iCloud,資料僅保留在該裝置本機。

你們會收集我的個人資料嗎?

不會。Gemr 不需註冊或登入、沒有帳號、也不含追蹤或分析 SDK。詳見隱私政策

Gemr 是投資建議嗎?

不是。Gemr 提供資訊性研究與 AI 輔助分析,不構成個人化投資建議或未來績效保證。投資請自行判斷並自負風險。


English

Gemr Support

Contact us
Email: ctwu95@gmail.com
We usually reply within 2–3 business days. Including your iOS version and a description of the issue helps us help you faster.

Frequently Asked Questions

What is Gemr?

Gemr is a Taiwan-market (TWSE/TPEx) investment-intelligence app that helps you understand the "why," not just feed you news. It provides closing quotes, capital-rotation themes, per-stock analysis, and (Pro) institutional views.

What's the difference between Free and Gemr Pro?

Free lets you search all listed stocks, view closing quotes, today's brief and highlights, per-stock snapshots, capital-rotation themes with trailing-quarter returns, a 1-layer relationship-map preview, and follow up to 3 items (with intelligence cards showing importance and a change summary). Gemr Pro unlocks management outlook and institutional views (listed/TWSE stocks only), full causal analysis with evidence chains, key-development tracking, the full relationship map, the trailing-half-year rotation view, an unlimited watchlist, and the daily push digest.

Plans and pricing?

Monthly NT$150 or Annual NT$1,650 (annual saves about one month). New subscribers get a 3-day free trial. The subscription auto-renews and can be cancelled anytime in the App Store.

How do I cancel?

On your iPhone: Settings → tap your name → Subscriptions → select Gemr → Cancel Subscription. Cancellation takes effect at the end of the current period.

I got a new phone — how do I restore Pro?

Sign in to the App Store with the same Apple ID, open Gemr's upgrade page, and tap "Restore Purchases."

How often is data updated?

Quotes update after market close (not real-time). Each stock is labeled "closing price" or "latest close." News and sources are limited to roughly the most recent month. If we don't have a reliable source for a figure, we don't show it rather than display an uncertain number.

Does Gemr send notifications?

The daily push digest is a Gemr Pro feature that reminds you at a time you choose to check what changed in your watchlist. The notification itself carries no per-item detail — the changes are in the app. After you follow a stock you can enable it in Settings; Gemr requests notification permission only when you choose to turn it on — never cold at launch.

How do I replay the intro?

Open Settings → "重新觀看介紹 / Replay Intro" to watch it again.

Does Gemr have Home Screen widgets?

Yes, and they're free. You can add three widgets — Today's Brief (今日情報), Watchlist Changes (觀察股變化), and Capital Rotation (台股資金輪動) — each in small and medium sizes. Widgets only show a compact summary the app prepared on-device (no live quotes, and the widgets make no network calls of their own) and deep-link into the matching screen when tapped. To add: long-press the Home Screen → "+" → search for Gemr. Note: the daily push digest is a Gemr Pro feature and is separate from the free widgets.

Does my watchlist sync across devices?

Yes. If you're signed into iCloud, your watchlist, saved items, read state, and appearance preference sync automatically across your Apple devices via iCloud — and are restored after a reinstall or on a new phone — with no sign-up or login. This data lives in your own iCloud, which we can't read. If you're not signed into iCloud, it stays local to that device.

Do you collect my personal data?

No. Gemr requires no sign-up or login, has no account, and contains no tracking or analytics SDKs. See the Privacy Policy.

Is Gemr investment advice?

No. Gemr provides informational research and AI-assisted analysis. It is not personalized investment advice or a guarantee of future performance. Invest at your own discretion and risk.